CreateTicketDto

subjectstringrequired

Possible values: >= 3 characters and <= 200 characters

bodystringrequired

Possible values: >= 10 characters and <= 5000 characters

categorystringrequired

Possible values: [account, billing, referral, commission, technical, other]

prioritystring

Possible values: [low, normal, high, urgent]

subjectTypestring

Support Tickets Phase 2 gap 5 — the artefact the ticket is about.

Possible values: [policy, claim, payment, referral, commission, dispute, complaint, other]

subjectIdstring

documentIdsstring[]

Support Tickets Phase 2 gap 8 — document ids to attach as evidence.

CreateTicketDto

{
  "subject": "string",
  "body": "string",
  "category": "account",
  "priority": "low",
  "subjectType": "policy",
  "subjectId": "string",
  "documentIds": [
    "string"
  ]
}